Executive’s View: The Future of AI in Customer Experience Management

AI to Accelerate the Customer Feedback Loop Predictive & prescriptive AI will not only support an improved customer feedback loop, but it will accelerate it dramatically. The customer feedback loop principle is simple. You sell a product or a service, you ask the customer about their experience , they provide the feedback, you adapt your […] The post Executive’s View: The Future of AI in Customer Experience Management appeared first on Keatext.