The Anatomy of Customer Stories

“When customers share their story, they’re not just sharing pain points. They’re actually teaching you how to make your product, service, and business better.” Kristin Smaby, “Being Human is Good Business” Capturing customer feedback at scale is no easy task, but vital for most companies. As the quote from Kristin Smaby explains, there are a […] The post The Anatomy of Customer Stories appeared first on Keatext.